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Delivery Information

Cut & unframed blinds

If you order an unframed blind from us we will cut it and post it to you in a strong tube using Royal Mail First Class delivery. We aim to post within 2 working days and Royal Mail aim to deliver it the next working day, but please allow up to 5 working days. If you have asked us to source a blind that we do not stock then delivery times will vary and we will advise accordingly.

Framed blinds & illuminated blinds

All frames and LED backlights are custom made for each order, securely packaged, and sent using Parcelforce express48 delivery. Please allow up to 14 working days for your order to be delivered, although it is normally less than this, and we will keep you updated by email with delivery information including your Parcelforce tracking number. Please note, Parcelforce will require a signature. If you have asked us to source a blind that we do not stock then delivery times will vary and we will advise accordingly.

Urgent delivery requests

If you find you need a blind (cut, framed or illuminated) in a hurry (e.g. birthday or wedding gift) then please email us and we will do our best to help. We can post cut blinds same day using Royal Mail First Class with an aim of next day delivery. Framed and illuminated blinds may be able to be built to a deadline and delivered by Parcelforce express24 or Timed services. Please note these services are only available by contacting us and there may be an additional delivery cost.

Busy periods / bad weather conditions

Please note that busy times such as Christmas, New Year, bank holidays etc. and poor weather conditions can slow down delivery services. Where possible we will inform you of anticipated delays and last order dates on our home page or by email. If time is a critical factor in your order please contact us for more information.